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Ask Page Feature Stuck in Loading

When I try to use the ask tab, after typing a prompt and clicking "chat" it is stuck in loading. I am using Arc browser.

Status: Outdated1 comment

Comments1

  • Oliver Sauter

    Team•

    May 23, 2024

    Hey there!

    thanks for reporting.
    Is this the only error message you see (the one you have is non-critical)

    Other questions:
    1. Do you have a subscription and if not, what does it show you under the prompt field before you execute the query (how many sessions do you have left?)
    2. Are you on the latest version 3.19.30?
    3. Does it work on others pages?
    4. Does it still not work after restarting the extension (disable/re-enable?)


    Thanks for the help to get to the bottom of this!