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Cite Save button not working

When trying to add a 'New' custom cite template from the Memex extension the 'save' button isn't working/is dead. Within the same area if I were to 'edit' a preexisting template the save button works as it should. This is only occurring when creating brand new template.


Browser: Chrome

Status: Outdated3 comments

Comments3

  • Oliver Sauter

    Team•

    Jul 9, 2024

    Hey there, thanks for reporting!

    How old is your account? (trying to rule out data model problems through migrations)

    • [Deleted User]

      •

      Jul 12, 2024

      Hi Oliver,

      I don’t know the exact date but I am an early adopter, long before the paid LTD was released. So your suspicion may be correct.

      • Oliver Sauter

        Team•

        Jul 16, 2024

        Do you have any templates you really want to keep?
        If not then what you can try to do is:
        1. Open the dashboard
        2. Right click and then on “inspect”
        3. Tab: Application
        4. Left Sidebar: IndexedDB > Memex > templates
        5. Clear Object Store


        This should reset everything.
        Then you can select one of the templates to repopulate stuff.

        Mind I just discovered a bug that only lets you close this modal if make a selection.
        Fixed and will be out in the next release.

        Appreciate the feedback if this solved your issues.